Payments
stripe
payments
connect

Connect Stripe (get paid)

Stripe Connect lets you accept customer payments and receive payouts for storefront sales.

How it works

  • Customers pay through Stripe checkout.
  • Payouts go to your connected Stripe account.
  • You handle customer billing questions, refunds, and chargebacks.

Connect Stripe

  1. Open Portal -> Settings.
  2. Click Connect Stripe.
  3. Complete Stripe onboarding.

Your status should show connected with no Action required banner.

Common issues

Action required/account incomplete

Stripe may need extra business or verification details.

  • Re-open the Stripe onboarding flow from the portal.
  • Complete all outstanding steps.

Checkout is blocked

Checkout may be blocked if:

  • Stripe is not connected
  • Credits are 0
  • Store status is not active

Use Checkout troubleshooting for a full checklist.

Refunds and disputes

For customer purchases, you are responsible for:

  • Approving and issuing refunds
  • Managing chargebacks/disputes
  • Responding to billing support requests