Payments
stripe
payments
connect
Connect Stripe (get paid)
Knowledge Base
Getting started
1Payments
1Credits
2Storefront & packages
2Orders & delivery
1Troubleshooting
1Stripe Connect lets you accept customer payments and receive payouts for storefront sales.
How it works
- Customers pay through Stripe checkout.
- Payouts go to your connected Stripe account.
- You handle customer billing questions, refunds, and chargebacks.
Connect Stripe
- Open Portal -> Settings.
- Click Connect Stripe.
- Complete Stripe onboarding.
Your status should show connected with no Action required banner.
Common issues
Action required/account incomplete
Stripe may need extra business or verification details.
- Re-open the Stripe onboarding flow from the portal.
- Complete all outstanding steps.
Checkout is blocked
Checkout may be blocked if:
- Stripe is not connected
- Credits are 0
- Store status is not active
Use Checkout troubleshooting for a full checklist.
Refunds and disputes
For customer purchases, you are responsible for:
- Approving and issuing refunds
- Managing chargebacks/disputes
- Responding to billing support requests